Photoshop CS2 -- crashes on save Several readers report an issue where Photoshop CS2 crashes promptly after saving to remote volumes after under Mac OS X 10.4.6.
MacFixIt reader Matt Sarah writes:
"We have performed system updates on 3 G5s to Mac OS 10.4.6. Both machines are running Photoshop CS2 and both copies crash when saving (oddly, the file will successfully save when it crashes). We have tested the same files in CS2 on machines that have not been updated and they do not crash. There is definitely an issue with Mac OS 10.4.6 and Photoshop CS2.
Another reader writes:
"My Photoshop users were ready to riot. We use Windows 2003 Server with ExtremeZ-IP for file sharing. After the update my PS users would open a file off of the server, do their retouch and save the file back to the server. Once the save completes Photoshop quits. To make matters worse the Crash Reporter also quits so I can't find out exactly what crashed. For some users Photoshop crashes after each save, for others it crashes one out of three saves."
Fix
MacFixIt reader Bryan Schappel found a fix for this issue, which involves replacing the AppleShare components included in Mac OS X 10.4.6 with copies from Mac OS X 10.4.5.
To obtain these files, either copy them (locations are listed below) from a working Mac OS X 10.4.5 system, or use software like
Pacifist to extract them from the Mac OS X 10.4.5 combo updater, available from
Apple's download page.
Bryan writes:
"I spent several hours this morning trying to find out what was crashing and finding a fix. Here's what works so far:
"I downgraded the AppleShare client software on the Macs to the version that shipped in 10.4.5. I replaced these three folders with the older ones:
- /System/Library/Filesystems/AppleShare
- /System/Library/Frameworks/AppleShareClientCore.framework
- /System/Library/Frameworks/AppleshareClient.framework
"After repairing permissions and restarting Photoshop no longer crashes."
